Blog Category: Support

Temperature Sensors for Querx PT

June 8, 2022

   
Hardware
Support

Querx PT ships with a test sensor. This lets you use the device right out of the box by connecting it to an Ethernet network and a power supply. Querx PT Test SensorHowever, this sensor is really just a simple test sensor with a 100 mm PVC cable but no protective sleeve. While it returns […]

Calibrating Querx Sensors

May 12, 2022

   
Support

When calibrating a device, its measurements are compared to an exceptionally precise reference device. ISO- or DAkkS-Calibration Querx network sensors are factory calibrated, however, a certificate is not provided. egnite optionally offers ISO- or DAkkS-calibration certificates. Whether or not you require this depends on the way you intend to use Querx. On the one hand, […]

Email from Querx with restrictions

April 22, 2022

   
Hardware
Software
Support

Due to technical limitations of the small Querx, there may be compatibility issues with certain email providers when sending emails in some cases. For maximum compatibility, we recommend using our successor model Querx WLAN, which does not exhibit these limitations. The possibility to be informed by email that limits have been exceeded is a useful […]

DAkkS Calibration Certificates for Querx Sensors

February 13, 2017

   
Support

Having measurement devices checked in a laboratory accredited by the DAkkS (German Accreditation Body) will assure you that the calibration was conducted in compliance with all current norms and laws and on a level that is internationally comparable. The temperature of a calibration object is measured by the device that is to be calibrated and […]

The Sporadic Glitch

October 20, 2016

   
Support

A day in the hard life of a firmware developer 😉 It can occasionally happen that a manufacturer does not test their products carefully enough in all variations, leaving it to the customer to find remaining bugs. This is the banana-principle: The product ripens with the consumer. This is, of course, annoying for the customer, […]

Querx firmware 3.2.10

June 16, 2016

   
Support

A new firmware images is available for downloading Bug fixes in Version 3.2.10 An error was removed from the SNMP MIB. The senosor table can now be imported by Paessler MIB importer. Sporadic Pt100 or Pt1000 sensor errors were ocassionally registered to late, which sometimes resulted in wrong values Failures were possible on writing the […]

Querx firmware 3.2.8

June 14, 2016

   
Support

A new firmware version is available for all Querx network sensors. Changes in version 3.2.8 The email system now supports not only AUTH-PLAIN, but also the older AUTH-LOGIN authentication. Especially Microsoft exchange server need this method. The Ethernet communication of Querx PT and TH was improved The transmission of historical data was improved Sporadically occurring sensor […]

Update of Querx Discoverer

May 24, 2016

   
Software
Support

With the release of the current firmware versions for Querx (versions 3.*), we also needed to update the android app Querx Discoverer. Version 1.2 is now available for download at Google Play.  

Querx firmware version 3.2.7 für alle Geräte

May 17, 2016

   
Support

Firmware version 3.2.7 for all Querx units available. Changes since version 3.2.4 The noticeable depiction of measurement gaps was withdrawn The DNS server can be set via DHCP despite having configured a static IP Bug fixes since version 3.2.4 For Querx PT and Querx TH, sending of emails to certain servers failed, which caused a reboot […]

Firmware update: Version 3.2 for all Querx devices

May 10, 2016

   
Support
egnite - Querx

While developing our WLAN sensors we have also completely revised the firmware. Firmware version 3.2 is now available for all Querx units.

Device Discoverer 2.0.2 available

April 14, 2016

   
Software
Support

– From Windows 7 on, limited broadcasts were only sent to a single network interface. After the changeover to directed broadcasts units could be found over any interface. Misconfigured devices, however, were not detected reliably. Device Discoverer now sends limited broadcasts over all active network interfaces. For troubleshooting Syslog, we have implemented a syslog server […]

Device Discoverer 2.0

February 11, 2016

   
Software
Support
Device Discoverer 2.0

A new version of the Device Discoverer is available for download. It implements a syslog server, so error messages from the devices can be read without the need to install further software.

Show measured data on HDMI displays

July 22, 2015

   
Support

To display temperature and humidity in productive environments, we are currently developing the software “Device Panel”. This software will show measured data of one or more Querx units in full screen. “Device Panel” will not only be available for Windows, Linux and Mac, but also as boot-able image for the Raspberry Pi. Temperature display – […]

Device Discoverer 1.4.1 now available

April 24, 2015

   
Software
Support

We have just released a new version of the Device Discoverer, which is available for Download from now on. To increase usability, we have restructured the user interface. Configuration options for the software and for the single devices where separated more clearly. The device list can now be sorted and the HTTP port over which […]