Blog Category: Support

Querx PT ships with a test sensor. This lets you use the device right out of the box by connecting it to an Ethernet network and a power supply. Querx PT Test SensorHowever, this sensor is really just a simple test sensor with a 100 mm PVC cable but no protective sleeve. While it returns […]

When calibrating a device, its measurements are compared to an exceptionally precise reference device. ISO- or DAkkS-Calibration Querx network sensors are factory calibrated, however, a certificate is not provided. egnite optionally offers ISO- or DAkkS-calibration certificates. Whether or not you require this depends on the way you intend to use Querx. On the one hand, […]

Due to technical limitations of the small Querx, there may be compatibility issues with certain email providers when sending emails in some cases. For maximum compatibility, we recommend using our successor model Querx WLAN, which does not exhibit these limitations. The possibility to be informed by email that limits have been exceeded is a useful […]

Having measurement devices checked in a laboratory accredited by the DAkkS (German Accreditation Body) will assure you that the calibration was conducted in compliance with all current norms and laws and on a level that is internationally comparable. The temperature of a calibration object is measured by the device that is to be calibrated and […]

A day in the hard life of a firmware developer 😉 It can occasionally happen that a manufacturer does not test their products carefully enough in all variations, leaving it to the customer to find remaining bugs. This is the banana-principle: The product ripens with the consumer. This is, of course, annoying for the customer, […]

A new firmware images is available for downloading Bug fixes in Version 3.2.10 An error was removed from the SNMP MIB. The senosor table can now be imported by Paessler MIB importer. Sporadic Pt100 or Pt1000 sensor errors were ocassionally registered to late, which sometimes resulted in wrong values Failures were possible on writing the […]

A new firmware version is available for all Querx network sensors. Changes in version 3.2.8 The email system now supports not only AUTH-PLAIN, but also the older AUTH-LOGIN authentication. Especially Microsoft exchange server need this method. The Ethernet communication of Querx PT and TH was improved The transmission of historical data was improved Sporadically occurring sensor […]

With the release of the current firmware versions for Querx (versions 3.*), we also needed to update the android app Querx Discoverer. Version 1.2 is now available for download at Google Play.  

Firmware version 3.2.7 for all Querx units available. Changes since version 3.2.4 The noticeable depiction of measurement gaps was withdrawn The DNS server can be set via DHCP despite having configured a static IP Bug fixes since version 3.2.4 For Querx PT and Querx TH, sending of emails to certain servers failed, which caused a reboot […]

While developing our WLAN sensors we have also completely revised the firmware. Firmware version 3.2 is now available for all Querx units.

– From Windows 7 on, limited broadcasts were only sent to a single network interface. After the changeover to directed broadcasts units could be found over any interface. Misconfigured devices, however, were not detected reliably. Device Discoverer now sends limited broadcasts over all active network interfaces. For troubleshooting Syslog, we have implemented a syslog server […]

A new version of the Device Discoverer is available for download. It implements a syslog server, so error messages from the devices can be read without the need to install further software.

To display temperature and humidity in productive environments, we are currently developing the software “Device Panel”. This software will show measured data of one or more Querx units in full screen. “Device Panel” will not only be available for Windows, Linux and Mac, but also as boot-able image for the Raspberry Pi. Temperature display – […]

We have just released a new version of the Device Discoverer, which is available for Download from now on. To increase usability, we have restructured the user interface. Configuration options for the software and for the single devices where separated more clearly. The device list can now be sorted and the HTTP port over which […]